Terms & Conditions

These Terms and Conditions govern all studio and session bookings made through the Wix booking platform operated by Decks in the City (DITC). By making a booking, users agree to comply with these Terms and all associated policies.

• All bookings must be made via the Wix booking platform.

• Bookings are subject to availability and are confirmed only once completed through the system.

• Decks in the City reserves the right to refuse or cancel bookings where policies are not met.

• Users must comply with all relevant Decks in the City policies, including:

  • Code of Conduct

  • Studio Rules

  • Health and Safety Policy

  • Equality, Diversity & Inclusion Policy

• Payment is required at the time of booking unless otherwise agreed in writing.

• Prices are displayed at the point of booking and include any applicable fees.

• Concession or community rates must be approved in advance where applicable.

• Users must use the studio and equipment responsibly and for the purpose booked.

• Users are responsible for any damage caused by misuse or failure to follow guidance.

• Food, drink, and personal equipment use must comply with posted studio rules.

• Users must leave the studio in a reasonable condition after use.

• Cancellations and changes must be made through Wix where possible.

• Refunds, credits, or rescheduling are subject to the Decks in the City Refunds & Cancellations Policy.

• Repeated late cancellations or no-shows may result in restricted booking access.

• Failure to comply with these Terms or associated policies may result in:

• Cancellation of current or future bookings

• Temporary or permanent suspension of booking access

• Requirement to complete additional induction or supervision

• Serious or repeated breaches may result in permanent exclusion.

• Decks in the City reserves the right to update these Terms and Conditions.

• Updated versions will be published, and continued use of the booking system constitutes acceptance of the revised Terms.

• Last reviewed: January 2026

• Next review: January 2027